Privacy Policy
Benjamin Roberts Law, PLLC
5252 Westchester Street, Suite 210
Houston, Texas 77005
Telephone: 713.609.1898
Email: info@benjaminrobertslaw.com
Last Updated: August 23, 2026
Benjamin Roberts Law, PLLC ("the Firm," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect it, when we do and do not share it, and the choices available to you. It applies to www.BenjaminRobertsLaw.com, to our text-messaging program, and to information you submit to us through any of our online forms.
1. Information We Collect
We collect only the information reasonably necessary to evaluate and handle a legal matter or to respond to your inquiry:
- Identity information: your first and last name.
- Contact information: your telephone number, mobile number, email address, and mailing address.
- Inquiry information: the description of your potential claim, incident, or injury that you choose to provide.
- Technical information: IP address, browser type and version, device type, operating system, and time zone.
- Usage information: pages visited, referring pages, and interactions with our website.
- Communication preferences: whether you have consented to receive text messages, email, or telephone calls from us, and the date and manner of that consent.
We do not knowingly collect information from anyone under the age of thirteen.
2. How We Collect Information
- Directly from you, when you complete a form on our website, call or text us, email us, or otherwise contact the Firm.
- Automatically, through cookies, server logs, and similar technologies as you use our website.
3. How We Use Information
- To respond to your inquiry and evaluate whether the Firm can assist with your matter.
- To communicate with you about your matter by telephone, email, mail, or text message.
- To provide legal services and administer your case file if the Firm is retained.
- To send appointment reminders, case-status updates, document requests, and other service-related messages, including by text message if you have consented.
- To maintain and secure our website and records.
- To comply with our legal, ethical, and professional obligations, including those imposed by the Texas Disciplinary Rules of Professional Conduct.
4. Mobile Information, Text Messaging, and Data Sharing
We do not sell your personal information. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. All of the categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.
If you consent to receive text messages from the Firm, we will use your mobile number to send you messages relating to your inquiry or your matter, such as case-status updates, appointment and deadline reminders, requests for documents or information, and responses to messages you send us. Message frequency varies based on your matter and your interaction with the Firm. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. See our SMS Terms and Conditions.
Your mobile number and your consent to receive text messages are used solely by the Firm to communicate with you. They are not disclosed, sold, rented, traded, or transferred to any third party, lead generator, marketer, or affiliate for any purpose, and they are not used for any purpose other than the messaging program you consented to.
5. When We Disclose Information
Subject at all times to the exclusion of text messaging opt-in data and consent described in Section 4, we may disclose your information only as follows:
- To service providers who perform functions on our behalf and are contractually obligated to protect it and use it only for that purpose, including our case-management, document-storage, email, and telecommunications and messaging platform providers, solely so that they may deliver our communications and support our operations.
- To persons and entities necessary to advance your matter, and only with your authorization or as reasonably implied by your engagement of the Firm, such as medical providers, insurance carriers, experts, court reporters, and record-retrieval vendors.
- When required by law, subpoena, court order, or other legal process.
- To establish, exercise, or defend the Firm's legal rights, or to protect the safety of our clients, our personnel, or the public.
Information you provide is also protected by the attorney-client privilege and by the duty of confidentiality under Rule 1.05 of the Texas Disciplinary Rules of Professional Conduct to the extent those protections apply.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information against loss, misuse, and unauthorized access, alteration, or disclosure. These include encryption of data in transit and at rest, access controls limiting access to authorized personnel, and periodic review of our security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain inquiry information for as long as necessary to respond to you and to document our conflict-of-interest and declination records. Client file materials are retained in accordance with the Firm's file-retention policy and applicable Texas ethics requirements, after which they are securely destroyed.
8. Your Choices and Rights
- Text messages: reply STOP to any message from us to stop all text messages, or reply HELP for assistance. You may also call 713.609.1898 or email ben@benjaminrobertslaw.com.
- Email: use the unsubscribe link in any Firm email, or contact us using the information below.
- Telephone: tell us during any call that you do not wish to be called.
- Access, correction, and deletion: you may request access to the personal information we hold about you, request that we correct information that is inaccurate or incomplete, or request that we delete information we no longer have a legitimate or legally required reason to keep. We will respond promptly, subject to our professional obligation to preserve certain client records.
Opting out of text messages will not affect the Firm's representation of you or our handling of your inquiry, and we will continue to reach you by telephone, email, or mail as needed.
To exercise any of these rights, contact us at:
Benjamin Roberts Law, PLLC
Attn: Benjamin R. Roberts
5252 Westchester Street, Suite 210
Houston, Texas 77005
Telephone: 713.609.1898
Email: info@benjaminrobertslaw.com
9. No Attorney-Client Relationship
Submitting information through this website or by text message does not create an attorney-client relationship. An attorney-client relationship is formed only upon execution of a written engagement agreement with the Firm. Do not send confidential or time-sensitive information through this website before an engagement agreement is signed.
10. Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices or content of those websites, and this Privacy Policy does not apply to them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we do, we will revise the "Last Updated" date above. Material changes will be brought to your attention as required by law. We encourage you to review this page periodically.

